Work History
Click here for a printable pdf: Standard or CreativeLibrarian June 2010 – present
Betty Crocker Kitchens Cookbook Library, General Mills, Minneapolis, MN
- Copy catalog new books and journals using Z39.50 & OCLC CatExpress
- Manage circulating items via Sydney+ and re-shelving
- Create research reports per request in databases
- Implement successful internal newsletter of the latest in food trend news
Web/Digital Services Librarian August 2008 – April 2010
Blackwell Library, Salisbury University, Salisbury, MD
- Created new web tools for the library’s web presence
- Maintained web content for library website and social networking sites: facebook, blog & twitter
- Spearheaded using Meebo IM as a locally based chat reference service
- Assumed responsibility of the Web Committee tasked with the oversight of all website improvements
- Coordinated the development team for a Faculty Scholarship Database: a searchable online db of all SU scholarship
- Built consistent, user-friendly web-based subject guides
- Assisted patrons at reference desk
- Taught library instruction classes
- Presented topics on web building to library staff
- Participated on consortium-level committees for Aleph catalog and the User Interface Task Group, and university committees for sustainability and information technology
Member Services Assistant January 2007 – August 2008
Tampa Bay Library Consortium (TBLC), Tampa, FL
- Administered content maintenance for organization/program websites and social networking sites
- Assisted patrons from the Ask a Librarian virtual reference desk
- Launched a weekly blog for the Ask a Librarian MySpace profile
- Taught workshops for librarians on current topics, such as gaming in libraries and incorporating social networking services
- Built Facebook Tabs related to the virtual reference service
Centralized Scheduler March 2005 – December 2006
KB Home, Tampa, FL
- Coordinated scheduling of construction superintendents and vendors to meet projected building dates
- Utilized Microsoft Access tables and reports to track efficiency
Creative Assistant January 2004 – March 2005
TVC (Televisual Communications Inc.), Clearwater, FL
- Implemented a graphic library of backup files & catalog of over 400 videos
- Assisted with video editing, video production and graphic design
- Served as liaison to clients during customization process
- Mastered 10 computer programs over a very short period of time under the tutelage of established graphic artists
Community Service
People Serving People July 2010 – present
Technology Lab Manager
- Assist residents in finding permanent housing and employment
- Act to troubleshoot any computer issues
Animal Humane Society August 2010 – present
Dog Walker & Adoption Floor Volunteer
- Communicate to potential adopters each animal's particular needs
- Care for animals and helped out with any task necessary
Hennepin County Library August 2010 – present
Computer Tutor
- Teach computer skills on a one-on-one basis to library customers
- Reshelve and sort library materials
Education
Master of Library & Information Science May 2008
University of South Florida, Tampa, FL
- Specialization in Technology & Web Services
- Library School GPA 3.64
Georgia State University, Atlanta, GA
- Major in World History, Minor in Latin
- Graduated summa cum laude
Presentations
Oleson, Michelle, Krista Knapp, and Mandy Hackley. (2009). “Faculty Scholarship Database: Ingenuity through Collaboration.” Presentation: Poster Session. American Library Association Annual Conference: Chicago, IL, July 11.
Computer Skills
- Web building through HTML, CSS, JavaScript, PHP. Some experience editing ASP and SQL.
- Social networking services and web application development
- Adobe CS Dreamweaver, Microsoft FrontPage
- Adobe Photoshop, Camtasia, Flash, Adobe Premiere
- Microsoft Office Suite